Privacy Policy

1. Data controller

Your personal data controller is SIA KARVIK (KARVIK Logistics). Privacy enquiries may be sent to the email shown on our contacts page.

2. Data we process

We process the name and contact details you provide, vehicle and route information, correspondence with us, and technical website-use data such as cookies, IP address and browser information.

3. Why we process your data

We use your data to provide the requested service, communicate about your order, issue invoices, meet accounting obligations, improve the website and maintain security.

4. Cookies

We use technically necessary cookies and, with your consent, analytics cookies. You can block or delete cookies through your browser settings at any time.

5. Data retention

Personal data is kept only as long as necessary for its purpose or as required by Latvian law. Accounting documents are generally retained for five years.

6. Sharing with third parties

We do not sell your data. We may share only the information required with trusted service providers, such as drivers carrying out transport or accounting providers.

7. Your rights

Under the GDPR, you may request access, correction or deletion of your data, restrict or object to processing, and lodge a complaint with the Latvian Data State Inspectorate.

8. Contact

To ask about this policy or exercise your rights, contact us using the details on our contacts page.